Would you like to become a partner at
At Frijoles,
we respectfully refer to our colleagues as
"partners."
A culture of respect for colleagues, teamwork, and responsibility is deeply rooted in Frijoles, fostering relationships in which partners recognize and support one another.
Because we can work in a supportive environment, we are able to focus on cooking, customer service, and cleanliness—maintaining a spotless store environment—and deliver heartfelt service to our guests.
Because we can work in a supportive environment, we are able to focus on cooking, customer service, and cleanliness—maintaining a spotless store environment—and deliver heartfelt service to our guests.
At Frijoles,
we respectfully refer to our colleagues as
"partners."
We place great importance creating a culture where partners accept and respect each other. We are all consciously working together to create a workplace environment where every partner can work confidently and proudly.
This sense of feeling of security allows us to focus on delivering important high-quality work such as cooking,
customer service, and cleanliness, which directly influences customer satisfaction through cooking, customer service, and cleanliness.
This sense of feeling of security allows us to focus on delivering important high-quality work such as cooking,
customer service, and cleanliness, which directly influences customer satisfaction through cooking, customer service, and cleanliness.
The Purposes of Frijoles
Supporting the physical and mental wellbeing of our customers and partners.
Two specific objectives.
To achieve our objectives, we believe it is important that both our customers feel satisfied and that our partners feel comfortable and supported in their work places.
[Customer Satisfaction]
Serving healthy, delicious food with warm quick and friendly service – to brighten our customers’ day.
[Partner-Friendly Work Environment]
A company where partners can work comfortably and fairly, grow while feeling purpose and joy, and build a strong sense of belonging and pride.
The Two Purposes of Frijoles
Objective 1：“To provide healthy, delicious food with quick and warm services, uplifting and energizing our customers.
To achieve this goal, we place importance on carrying out three core principles each day with pride and genuine dedication, and at the highest level.
Objective 2：To become a company where employees can work comfortably and free from unfairness, foster teamwork, find meaning and satisfaction in their work, grow as individuals, and develop genuine attachment and pride in the organization.
To achieve this goal, we emphasize honoring values and rules so that all employees can work comfortably, taking responsibility for one’s tasks, and respecting colleagues while fostering teamwork.
To balance a comfortable and easy-to-work culture with high-quality food and service that satisfies our customers, we have clearly defined:
Our mission is aligned with “Frijoles’ Purpose”
Our valued principle is guided by “The Three Fundamentals”
Our Values and Code of Conduct are upheld through our commitment to them
Our mission is aligned with “Frijoles’ Purpose”
Our valued principle is guided by “The Three Fundamentals”
Our Values and Code of Conduct are upheld through our commitment to them
And to achieve these two purpose,
Frijoles values its “Three Core Principles, Values, and Rules.”
Frijoles values its “Three Core Principles, Values, and Rules.”
Frijoles' Purpose
To energize our customers by providing fresh, healthy, and delicious Tex-Mex cuisine with quick and warm service.
The Values of Frijoles
Our pursuit of Frijoles’ objectives is guided by the values we consider essential to who we are.
[Professional]
To provide services that satisfy our customers, we understand the company’s purpose and perform the three basic operations—based on our guidelines—at a high level.
[Teamwork]
Work is not something you struggle through alone — we move forward by supporting and complementing one another. By working together as a team, we create our best performance and build a strong, united team.
[Respect]
We maintain a respectful attitude, recognizing that our words and actions affect the workplace, and we strive to create an environment where every partner can work with confidence and comfort.
We proudly carry out the following three fundamentals every day with price and
at a high level every day:
at a high level every day:
［ Cooking ］
Check the quality of the ingredients, follow the recipe, and taste to ensure it is delicious.
［ Customer Service ］
Always greet with a bright smile, make eye contact, and provide a quick service.
［ Cleanliness ］
Maintain a clean and organized store and ensure the kitchen is kept clean and sanitary.
We proudly carry out the following three fundamentals every day with price and
at a high level every day:
at a high level every day:
［ Cooking ］
Check the quality of the ingredients, follow the recipe, and taste to ensure it is delicious.
［ Customer Service ］
Always greet with a bright smile, make eye contact, and provide a quick service.
［ Cleanliness ］
Maintain a clean and organized store and ensure the kitchen is kept clean and sanitary.
Frijoles Three Fundamental Operations
We deliver high‑level execution of the three basic operations to provide services that satisfy our customers.
［Cooking］
We use fresh ingredients and follow our recipes to provide safe, reliable, and delicious food. By avoiding chemical seasonings and preservatives and maintaining high quality, we deliver both comfort and great taste to our customers.
［Customer Service］
Always greet with a bright smile, make eye contact, and provide a quick service.
We deliver service with gratitude and respect, creating an experience where customers feel welcomed every time they visit, leave feeling uplifted, and enjoy the positive energy that Frijoles brings.
［Cleanliness］
Maintain a clean and organized store and ensure the kitchen is kept clean and sanitary.
A consistently clean store and partners who present themselves neatly help create a space where customers feel comfortable and enjoy coming back.
The Values of Frijoles
■Dear Customer,
［ Food Safety ］
Always be conscious of the responsibility and awareness that we are providing food consumed by our customers.
［ Respect for our customers ］
We treat our customers with respect. We express our gratitude to customers who visit our store.
［ Hospitality ］
We sense our customers' needs (expectations) and provide thoughtful service.
■To my partner in work
［ Workplace comfort and security ］
We strive to create a workplace where all partners feel accepted and can work with peace of mind.
［ Respect for Partners ］
We treat our partners with respect.
［ Teamwork ］
Each member contributes to the team so that we may become a team cherished by our customers and one we ourselves can take pride in.
［ Integrity and Sense of Responsibility ］
I will follow the rules and fulfill my responsibilities.
［ Initiative and Growth ］
We take pride in our work as hospitality and culinary professionals, approaching our duties proactively and growing as individuals.
［ Fairness ］
Evaluations are conducted purely based on contributions to the team aligned with Frijoles' purpose, the three fundamentals, and our values.
Our Values and Code of Conduct
［ Food Safety ］
Always be conscious of the responsibility and awareness that we are providing food consumed by our customers.
［ Respect ］
Treat customers and partners with respectful service and behavior.
［ Teamwork ］
Each partner contributes to creating a team that is loved by customers and where everyone feels a sense of pride.
［ Sense of Security ］
Never engage in unconstructive criticism, gossip, or personal attacks to create an environment where all partners can work with peace of mind. Issues and problems will be addressed through constructive discussions to find solutions.
［ Proactiveness & Growth ］
Proactively engage in work and grow personally to take pride as professionals in the service industry.
［ Responsibility ］
Follow rules and fulfill your responsibilities. Once you master your own tasks, support the growth of other partners.
［ Role of Managers ］
The Managers brings out the best of the team. The motivate members, provide clear instructions, and create a bright, positive, and open environment. Their own work serves as a model for others.
［ Fairness ］
Evaluations are conducted purely based on contributions to the team aligned with Frijoles' purpose, the three fundamentals, and our values.
［ Hospitality ］
Understand and meet the individual needs of each customer.
The Rules of Frijoles
All operational rules are fundamentally documented.
By ensuring everyone understands and respects these rules, we strive to achieve an orderly and efficient workplace environment where all members can work comfortably and efficiently.
Career Advancement System and Education System
At Frijoles, we provide a “Guide” that clearly documents rules, knowledge, skills, and responsibilities so all partners can learn their roles using the same standards. This serves as a textbook for learning the job.
Frijoles has an 8-tier title system from new hire to store manager, with titles and pay linked.
The knowledge, skills, and responsibilities required for each title are clearly documented in the guide.
When promoting to the next title, the Checklist verifies mastery of the Guide's requirements, creating a fair and transparent evaluation system.
Training at our locations follows these “Guides” and “Checklists,” allowing even those without food service experience to confidently acquire customer service and cooking skills.
Furthermore, the roles of Leader, Store Manager, and Assistant Store Manager are clearly summarized in the Guides, creating an environment where even those without experience can easily challenge themselves to advance their careers.
In fact, many staff members have grown from having no experience to successfully hold Leader or Store Manager positions.
Frijoles has an 8-tier title system from new hire to store manager, with titles and pay linked.
The knowledge, skills, and responsibilities required for each title are clearly documented in the guide.
When promoting to the next title, the Checklist verifies mastery of the Guide's requirements, creating a fair and transparent evaluation system.
Training at our locations follows these “Guides” and “Checklists,” allowing even those without food service experience to confidently acquire customer service and cooking skills.
Furthermore, the roles of Leader, Store Manager, and Assistant Store Manager are clearly summarized in the Guides, creating an environment where even those without experience can easily challenge themselves to advance their careers.
In fact, many staff members have grown from having no experience to successfully hold Leader or Store Manager positions.
Working styles that adapt to each life stage
Career Advancement System and Education System
Our diverse staff includes high school graduates and former part-time employees who have been promoted to full-time positions.
With no late-night overtime, it's easy to balance your personal life and work, and comprehensive benefits are provided.
We enable long-term employment tailored to your life stage.
We have a track record of employees taking maternity and childcare leave, and many partners return to work afterward.
With no late-night overtime, it's easy to balance your personal life and work, and comprehensive benefits are provided.
We enable long-term employment tailored to your life stage.
We have a track record of employees taking maternity and childcare leave, and many partners return to work afterward.
We also have comprehensive training systems to ensure those without prior experience in food and beverage industry to work with confidence, as well as a work system tailored to different life stages.
Training System
With educational systems through videos and follow-up support training by trainers, even those without experience can work with confidence.
Work Styles Tailored to Life Stages
There is no late-night shifts, which makes it easier to balance work and personal life. .
We offer comprehensive welfare benefits, enabling long-term employment that accommodates various life stages is possible. Many of our partners have taken maternity and childcare leave and have successfully returned to work.
MESSAGE
Interview with FRIJOLES Representative and Senior Partner
We are currently recruiting for the following positions.
Please check each job page for detailed information about each position.
Please check each job page for detailed information about each position.
Location
Azabu-Juban / Roppongi / Otemachi / Ebisu / Yaesu
Employee
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Monthly salary: 270,000 yen and up (including fixed overtime pay)
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9:00-21:30 (shift system)
Part-time job
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Hourly wage: 1,250 yen and up
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9:00-21:30 (shift system)
3 days a week or more, 4 hours a day or more (minimum 50 hours per month) -
Social insurance coverage for 130 hours or more